Privacy policy
Energysync recruitment pty LTD
EnergySync Recruitment Pty Ltd ("EnergySync Recruitment", "EnergySync", "we", "us" or "our") is committed to protecting your privacy and handling your personal information in a transparent, secure and responsible manner.
This Privacy Policy explains how we collect, use, disclose, store and manage personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act").
By engaging with EnergySync Recruitment, visiting our website, applying for a role, engaging our services, attending our training programs or otherwise providing personal information to us, you acknowledge and agree to the terms of this Privacy Policy.
Who we are
EnergySync Recruitment is a specialist recruitment, training and advisory business serving the power, energy and infrastructure sectors across Australia and New Zealand.
Our services include:
- Executive Search
- Permanent Recruitment
- Contract Recruitment
- Workforce Advisory Services
- Industry Training and Development Programs
- Technical Workshops and Educational Services
- Industry Events and Thought Leadership Activities
What is personal information?
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
Examples include:
- Name
- Address
- Email address
- Telephone number
- Employment history
- Qualifications
- Professional registrations
- Salary information
- Identification documents
- References and referee details
What is sensitive information?
Sensitive information is a specific category of personal information and may include information relating to:
- Health or medical conditions
- Disabilities or workplace adjustments
- Racial or ethnic origin
- Criminal history
- Trade union membership
- Professional association memberships
- Other information classified as sensitive under the Privacy Act
We will only collect sensitive information where it is reasonably necessary for our services, where you have provided consent, or where otherwise permitted or required by law.
What personal information we collect
The information we collect depends on the nature of your interaction with us.
Candidates and contractors
We may collect:
- Contact details
- Resume and employment history
- Qualifications and certifications
- Professional registrations and licences
- Work rights and visa information
- Salary expectations and remuneration details
- Career preferences
- Reference information
- Interview notes and assessment information
- Background screening results where authorised
- Training records and professional development information
Clients and prospective clients
We may collect:
- Business contact details
- Position descriptions
- Workforce planning information
- Recruitment requirements
- Billing and payment information
- Business and organisational information relevant to service delivery
Training and advisory participants
We may collect:
- Registration details
- Attendance records
- Professional background information
- Training participation and completion records
- Feedback and survey responses
Website users
We may collect:
- IP addresses
- Browser information
- Website usage data
- Cookie and analytics information
- Information submitted through forms on our website
How we collect personal information
We may collect personal information:
- Directly from you
- Through our website
- Through job applications and CV submissions
- During interviews and recruitment processes
- Through LinkedIn and other professional networking platforms
- From referees you nominate
- From previous employers, where authorised
- Through training registrations and event registrations
- Through surveys and feedback forms
- From publicly available professional sources
- From third-party service providers involved in recruitment, verification or training services
Why we collect and use personal information
We collect, use and hold personal information for purposes including:
Recruitment services
- Assessing suitability for employment opportunities
- Matching candidates with vacancies
- Conducting recruitment and executive search assignments
- Verifying qualifications, licences and employment history
- Managing contractor placements and engagements
- Communicating with candidates and clients
Training and advisory services
- Delivering training programs and workshops
- Managing registrations and attendance
- Providing learning materials and certifications
- Delivering workforce planning and advisory services
- Conducting industry engagement activities
Business operations
- Managing client relationships
- Processing payments and invoices
- Maintaining internal records
- Responding to enquiries
- Complying with legal and regulatory obligations
- Improving our services and website
Marketing and communications
We may use your information to provide:
- Industry insights and market updates
- Job alerts
- Event invitations
- Training opportunities
- Service announcements
- Thought leadership content
You may opt out of marketing communications at any time by using the unsubscribe link in our communications or by contacting us directly.
Disclosure of personal information
We may disclose personal information to:
- Current and prospective employers
- Clients engaging our recruitment services
- Referees and professional contacts
- Training facilitators and presenters
- Background screening and verification providers
- Technology and software providers supporting our business
- Professional advisers including legal, accounting and insurance providers
- Government agencies and regulators where required by law
- Any party where disclosure is authorised or required by law
We only disclose information that is reasonably necessary for the relevant purpose.
Overseas disclosure
EnergySync Recruitment operates across Australia and New Zealand and may engage technology providers or business partners located outside Australia.
As a result, personal information may be stored, processed or accessed in countries including New Zealand and other jurisdictions where our service providers operate.
Where personal information is transferred overseas, we take reasonable steps to ensure it is protected in accordance with Australian privacy laws.
Website analytics and cookies
Our website may use cookies, analytics tools and similar technologies to:
- Improve website functionality
- Understand website usage
- Measure marketing effectiveness
- Enhance user experience
Most web browsers allow you to manage cookie settings. Disabling cookies may affect website functionality.
Storage and security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures may include:
- Secure cloud-based systems
- Password-protected databases
- User access controls
- Data encryption where appropriate
- Secure document storage
- Staff confidentiality obligations
While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
Accessing and correcting your information
You may request access to the personal information we hold about you.
You may also request correction of information that is inaccurate, incomplete or out of date.
Requests should be made in writing using the contact details below.
We may require verification of identity before processing a request.
In limited circumstances permitted by law, we may refuse access and will provide reasons where required.
What happens if you do not provide information?
If you choose not to provide requested information, we may be unable to:
- Assess your suitability for employment opportunities
- Represent you to prospective employers
- Deliver certain recruitment services
- Provide training or advisory services
- Respond effectively to your enquiries
Complaints
If you believe we have breached your privacy or mishandled your personal information, please contact us using the details below.
We will:
- Acknowledge your complaint promptly
- Investigate the matter
- Respond within a reasonable timeframe, generally within 30 days
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Further information is available from:
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Telephone: 1300 363 992
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal obligations.
The latest version will always be available on our website.
Contact us
For questions about this Privacy Policy, access requests, correction requests or privacy complaints, please contact:
Privacy Officer
EnergySync Recruitment Pty Ltd
Website: www.energysyncrecruitment.com.au
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Contact sales
We’d love to see how we can streamline your hiring together.
Request a demo
Contact sales
We’d love to see how we can streamline your hiring together.
